Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2025 • Effective date: January 1, 2025
Hostao L.L.C. ("Bestemail," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform at bestemail.in and related services.
When you create an account, we collect your name, email address, company name, and billing information. We also store the content you create, including email campaigns, contact lists, and templates.
We collect information about how you use Bestemail, including your IP address, browser type, device information, and usage patterns. We use cookies and similar technologies to improve your experience.
We process email addresses and related data you upload for your campaigns. This includes subscriber information, engagement metrics, and campaign performance data.
We use your information to provide, maintain, and improve Bestemail services, including sending emails on your behalf and providing analytics.
We may send you service updates, security alerts, and marketing communications (with your consent). You can opt-out of marketing emails at any time.
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit where appropriate, access controls, and operational security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time, subject to legal requirements.
We may share data with service providers who help us operate, deliver, support, analyze, secure, and improve our services, including communications infrastructure providers. We require such providers to protect the information they process on our behalf and to use it only for authorized purposes.
We may disclose information if required by law, court order, or to protect the rights and safety of Bestemail, our users, or others.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
You can access, update, or delete your personal information through your account settings. You can also export your data or request a copy of all information we have about you.
You can manage your communication preferences and withdraw consent for data processing where applicable. This may limit certain features of the service.
Depending on your location, you may have additional rights under GDPR, CCPA, or other privacy regulations. Contact us to exercise these rights.
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@bestemail.in or call +91 747 0111 222.
Hostao L.L.C., 123 Innovation Drive, Suite 400, San Francisco, CA 94107, United States
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or through the service.
Our privacy team is here to help with any questions or concerns.
Contact Privacy Team